Utilities

Electricity

Commonwealth Edison Company: 1-800-Edison-1

Tree Trimming Activities

Trees and branches that interfere with power lines can create safety hazards and cause power outages. Preventative tree maintenance helps avoid power outages.

ComEd will trim trees, branches and vines that interfere or have the potential to interfere with power lines.

In some cases, tree removal may be required. The remaining tree stumps are treated with an approved herbicide to prevent future regrowth. Herbicide will be applied by state-licensed applicators.

All work is performed by trained, qualified arborists.

For more information, visit ComEd.com/Trees or call ComEd at 1-800-334-7661.

Protect Yourself From Energy Related Fraud

ComEd regularly receives reports of scammers posing as ComEd employees. These scammers go to great lengths to try and take your money. ComEd wants to help you be informed so you can protect yourself from fraud.

Scammers posed as ComEd employees may come to your home or business and request a payment. They could even call you from what appears to be a ComEd phone number. Always remember: ComEd will never call or come to your home or business to sell electricity or ask for personal information such as your account number, social security number, tax identification number or bank information. ComEd will never ask to see your bill or for you to make immediate payment in any form – by cash, check, prepaid cash card, or cryptocurrency such as bitcoin.

Don’t get scammed! If you experience suspicious behavior, call 1-800-EDISON-1 to report or click HERE to learn more.

Important ComEd links:

COMED EMERGENCY

If you have an electric emergency it is important to call ComEd immediately. Never email your emergency request. If you need to report an emergency situation such as a fire, vehicle accident, electric contact/shock, or other potential danger please call 911 to notify local authorities.

STORM CENTER

When the storms roll in, ComEd is ready to keep you up-to-date on our outage restorations. Visit the Storm Center to get the latest information on outages in the service territory, view our Outage Map, and report an outage.

OUTAGE MAP

With ComEd’s outage map, customers can view all outages in the ComEd service area at once and zoom in and get details on specific areas, such as the estimated restoration time & status of crews working to resolve problems. Icons are color-coded to indicate the number of customers affected by each incident. Check out the interactive map here.

OUTAGE ALERTS

Need to report an outage? Text the word OUT to 26633 (ComEd) and get updates until your power is restored. Visit here for more info and to sign up.

MOBILE APP

Gain the flexibility and convenience of managing your ComEd Residential account on the go with ComEd’s FREE mobile app for iPhone® and Android™ devices. Report an outage, make a one-time payment, and manage account features with the swipe of a finger. Learn more at here.